Terms & Conditions
Customer Care
At Poonam Computers, we pride ourselves on being Mumbai's go-to destination for all your computer and printer needs. Whether you're looking to purchase the latest technology or require expert maintenance and repair services, our team is here to provide top-notch solutions tailored to your requirements.
Get in touch with any queries or concerns. We are committed to delivering excellent customer care and building trust with our valued customers.
Privacy & Safety
Protecting your privacy and ensuring the safety of your personal information is our priority at Poonam Computers. We utilize advanced security measures to safeguard your data and only use it for the intended purposes. Rest assured that your trust in us is well-placed, and we are dedicated to maintaining the highest standards of privacy and safety.
Wholesale Inquiries
Interested in retailing our exceptional products? We welcome wholesale inquiries and provide comprehensive information to facilitate collaboration. Join us in promoting cutting-edge technology and reliable computer solutions. Let's take your business to new heights!
Terms & Conditions
Introduction
Welcome to Poonam Computer. By using our website, you agree to comply with and be bound by the following terms and conditions. Please review them carefully.
Use of Website
By accessing our website, you agree to use it only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the site.
Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Poonam Computer and is protected by applicable copyright laws.
User Accounts
You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
Limitation of Liability
Poonam Computer will not be liable for any damages arising from the use or inability to use this website or the products purchased from it.
Changes to Terms
We reserve the right to modify these terms at any time. Any changes will be posted on this page.
Privacy Policy
Introduction
Poonam Computer is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information.
Information Collection
We collect information that you provide to us directly, such as when you create an account, make a purchase, or contact us.
Use of Information
We use your information to process orders, provide customer service, and improve our website and services.
Data Protection
We implement a variety of security measures to maintain the safety of your personal information.
Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except as necessary to provide our services.
Changes to Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page.
Cancellation & Return Policy
Introduction
We want you to be satisfied with your purchase. If you are not satisfied, you may cancel your order or return the product under the conditions outlined below.
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Cancellation Policy
You may cancel your order for a full refund any time before the order is shipped. Once the order is shipped, you will need to initiate a return (see Return Process below).
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Return Eligibility
Items must be returned within 7 days of receipt, in their original condition, and with all original packaging and accessories.
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Non-Returnable Items
Certain items are not eligible for return, including software, downloadable products, and clearance items.
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Return Process
To initiate a return or cancel your order, please contact our customer service team. We will provide you with instructions on how to proceed.
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Refunds
Refunds for returned items will be processed within 25-30 business days of receiving the returned item. The refund will be issued to the original method of payment.
Digital Return Policy
Introduction
This policy applies to digital products purchased from Poonam Computer, including software and downloadable content.
License
When you purchase a digital product, you are granted a non-exclusive, non-transferable license to use the product in accordance with the terms specified by the vendor.
Delivery
Digital products will be delivered via email or download link upon completion of the purchase.
Refunds
Due to the nature of digital products, we do not offer refunds on digital product purchases. Please ensure you have the necessary system requirements before making a purchase.
Support
If you experience any issues with your digital product, please contact our customer service team for assistance.
Payment Methods
- Credit / Debit Cards
- Offline Payments